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Privacy Policy

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Thank you for visiting! Your privacy is important to you, and to me. 

This policy explains the what type of information is collected and explains why it is used. I’m thoughtful about the personal information I ask you to provide. Essentially, I use basic account information to send newsletters and billing information to process orders. A number of cookies keeps the website happily humming, and analytical data provides a general overview about what people look at on my website.

By using this website or its services, you consent to the processing of your personal data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles
  3. Your rights regarding your Personal Data
  4. What Personal Data is gathered
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How your data is secured
  8. Information about cookies
  9. Contact information
  10. Download your data

 

Definitions

Personal Data – any information relating to an identified or identifiable natural person
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject/You – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us/I/me (either capitalized or not) – Studio Stilla

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Data Protection Principles

  • Processing is lawful, fair and transparent.
  • The processing activities fit the purpose for which for which they were gathered and have lawful grounds. I always consider your rights before Processing Personal Data and will provide you information upon request.
  • I only gather and process the minimal amount of Personal Data required for any purpose.
  • Processing is limited to a time period. I will not store your personal data for longer than needed.
  • I do my best to ensure the accuracy, integrity and confidentiality of data.

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Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information: you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access: you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification: you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure: in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing: where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing: in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing: you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability: you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint: in the event that  refuse your request under the Rights of Access, I will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority: you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent: you have the right withdraw any given consent for Processing of your Personal Data.

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Data that is gathered

Information you have provided

– Basic account information, such as a user name and email address
– Transaction and Billing Information: if you make a purchase you need to provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.

Information automatically collected about you

Information that is collected includes (but is not limited to): web browser type, mobile devices, IP address, operating system, language preference, referring site, the date and time of access, mobile network information, shopping cart information.

– Analytical data is used to monitor and analyze trends

Information from our partners
I gather information from our trusted partners with confirmation that they have legal grounds to share that information with me. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. See the list of my partners here.

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How I use your Personal Data

– Basic account information, such as a user name and email address, is used to set up your account. That allows you to use all features and services: to make a wish list, give comments, give reviews, fill a basket, and access your downloads, amongst others.
– To communicate with you in relation to products or services
– To send a newsletter, following a sign-up procedure (giving consent)
– To send promotional mails (by me, not by third parties)
– To fulfil an obligation under law or contract
– I use your Personal Data on legitimate grounds and/or with your consent.

On the grounds of entering into a contract or fulfilling contractual obligations, I process your personal data for the following purposes:

– to identify you
– to provide you a service or to send/offer you a product
– to communicate either for sales or invoicing

On the ground of legitimate interest, I process your personal data for the following purposes:
– to send you personalized offers
– to administer and analyse our client base (purchasing behaviour and history) to improve the quality, variety, and availability of products/ services offered/provided
– to conduct questionnaires concerning client satisfaction

As long as you have not informed us otherwise, I consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we process your personal data for the following purposes:
– to send you newsletters and campaign offers (from us and/or our carefully selected partners);
– for other purposes we have asked your consent for

I process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. I reserve the right to anonymise Personal Data gathered and to use any such data. I will use data outside the scope of this Policy only when it is anonymised. I save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 24 months.

I might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, I will ensure that:
– the link between purposes, context and nature of Personal Data is suitable for further Processing;
– the further Processing would not harm your interests and
– there would be appropriate safeguard for Processing.

I will inform you of any further Processing and purposes.

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Sharing personal data

– I will not sell my users’ private personal information. Ever.
– I have no subsidiaries, employees, or independent contractors who could have access. So no sharing between individuals.
– Third party software is used to keep the website running securely and to make payments possible (like payment providers that process your credit or debit card, fraud prevention services and email delivery services). Find more details below.
– If you give comments or reviews, these texts will be publicly available (well, that’s the purpose!)
– I may disclose information about you in response to a subpoena, court order, or other governmental request.
– If I go out of business, user information will be deleted. 

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Who else can access your Personal Data

I do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. I share your data with:

Our processing partners:

  • None

Our business partners:

  • None

Connected third parties:

  • Google Analytics
  • Mollie Payments
  • PayPal
  • Akismet
  • Contact Form 7
  • Mailchimp

I only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. I disclose your Personal Data to third parties or public officials when I am legally obliged to do so. I might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

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Accuracy 

If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, I will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. I will retain your information for as long as your account is active.

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How we secure your data

I take reasonable and appropriate measures to protect personal information from misuse, loss and unauthorized access, use, alteration, or destruction.  I use safe protocols for communication and transferring data (https), a Google reCAPTCHA No Captcha checkbox is added to the login form, deflecting automated hacking attempts, and the website is monitored by Anti-spam software. 

I use anonymising and pseudonymising where suitable (for example, you can choose a username instead of your actual name).

The website accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. I cannot resend forgotten passwords, these will be resetted.

Even though I try my best I can not guarantee the security of information. However, I promise to notify suitable authorities of data breaches, and I will notify you if there is a threat to your rights or interests.

 

Children

I do not intend to collect or knowingly collect information from children. I do not target children with my services..

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Cookies and other technologies we use

I use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

I use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

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Contact Information

Supervisory Authority

Autoriteit persoonsgegevens

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Changes to this Privacy Policy

I may change this Privacy Policy from time to time. The revision date can be found on the bottom of the document. All updates and amendments are effective immediately upon notice, which we may give by any means, for example by posting a revised version of this Privacy Policy on the Studio Stilla website. Please review this Privacy Policy from time to time to stay informed of changes, as your continued use of the website signifies your continuing consent to be bound by this Privacy Policy. 

Last modification was made on May 17, 2018


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